
FAQ
Short answer: Lead times vary by model and stock (2–12+ weeks). Air for urgent spares, sea (FOB/CIF) for heavy equipment. Confirm current lead times at RFQ stage because global logistics remain variable.
Do you provide on-site commissioning, operator training and spare parts?
Short answer: Yes — we offer on-site commissioning and operator training packages, spare parts kits and worldwide shipment of critical spares. Training reduces operational risk and downtime.
Short answer: Live-line work requires specialized hot-stick rated tools, insulated rigs and qualified live-line crews. Most heavy tensioning is done de-energized and grounded—consult utility protocols. If live-line methods are required, request our insulated tool and hot-stick compatible product options.
What is your warranty and global spare-parts support?
Short answer: Standard warranty covers manufacturing defects; we also offer extended warranty and spare parts logistics. We maintain parts stock and can ship prioritized spare kits globally.
Do you sell refurbished/used stringing machines?
Short answer: We provide reconditioned units in some cases — rework, test reports, and limited warranty included. New machines are recommended for mission-critical high-voltage projects.
Q: What certifications and test reports come with your machines?

